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Tarter Farm and Ranch

Systems Analyst 1

Dunnville, Kentucky•Full-time
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About the Job

Position Summary:

The Systems Analyst I supports the company’s Epicor Kinetic ERP environment and the business users who rely on it. This is an entry-level analyst role for someone with a solid foundation in data and problem-solving who wants to grow into ERP configuration and development. The analyst will handle day-to-day user support, reporting, data maintenance, and testing, while learning how Epicor and its connected systems work together across manufacturing, sales, and logistics.

Key Responsibilities:

  • Respond to and resolve Epicor user support requests, and escalate complex issues with clear documentation of what was observed and tested.
  • Build and maintain Business Activity Queries (BAQs), dashboards, and reports to meet user requests.
  • Perform data maintenance, cleanup, and mass updates using approved tools such as DMT, with review and oversight.
  • Monitor scheduled processes and system integrations, identify failures, and report them to senior analysts.
  • Test new configurations, BPMs, customizations, and Epicor updates before release to production.
  • Write and maintain user guides, process documentation, and training materials.
  • Train end users on Epicor screens and workflows.
  • Collect and document business requirements from users for enhancement requests.
  • Help with user security, menu access, and account setup.

Required Qualifications:

  • Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
  • Working knowledge of relational data concepts (tables, keys, joins) and basic SQL.
  • Strong Excel skills, including lookups, pivot tables, and data cleanup
  • Logical, methodical troubleshooting skills.
  • Clear written and verbal communication with non-technical users.
  • Ability to manage multiple support requests and follow through to resolution.

Preferred Qualifications:

  • Experience using or supporting an ERP system (Epicor, SAP, NetSuite, Dynamics, Infor, etc.)
  • Exposure to Epicor BAQs, dashboards, or SSRS reporting.
  • Familiarity with manufacturing, distribution, or shipping processes.
  • Any exposure to scripting or programming (C#, Python, PowerShell).

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